Available Online

Writing professional emails to contacts

Transforming your Business communication skills

  • 20 euros
  • Online

Course Description

Develop your English communication skills in writing professional emails to customers and contacts. English language development: * Useful expressions used in professional email writing. * The different conventions in starting and finishing an email. * Understanding a wide range of common phrasal verbs, acronyms and business idioms. * The language used to ‘soften’ a difficult message to internal or external contacts. Professional skills development: * Critically reflecting on writing good and bad emails. * Effectively differentiating between the styles used in client emails, and internal emails to colleagues. * Writing emails that are sensitive to both your audience and the current context. * Writing emails that convey clear and powerful messages. * Communicating difficult messages with tact and sensitivity.​

Upcoming sessions

Cancellation Policy

To cancel or reschedule, please contact us at least 24 hours in advance by emailing enquiries@tlp.lu.