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TLP Insights - Difficult messages

Unblock and move forward

  • 25 euros
  • Online

Course Description

10 insights helping you unblock and move forward when communicating difficult messages. 1) How to apologise with confidence and clarity. 2) Techniques in softening difficult messages. 3) Critically reflecting on good and bad practice. 4) Differentiating between formal and semi-formal styles. 5) Defining next steps and solutions. * Understanding what to include and exclude in a cover letter.​

Upcoming sessions

Cancellation Policy

To cancel or reschedule, please contact us at least 24 hours in advance by emailing

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