​

Courses

​

1. How do I decide on the right coaching for me? 

I conduct a first contact meeting with you typically via Teams or Zoom. This allows us to determine your objectives and the right approach for you. 

 

2. How do I find out about the price of your coaching sessions?
My pricing is transparent. Please click here for my current prices.

​​

3. What should I do if I want to change something about my coaching programme? 

Contact me straight away to talk this through. I am responsive to your needs and am confident I can work with you to find a solution. Please contact me at toby@tlp.lu.​

​

4. What happens if I cancel a session? 

When a client cancels a coaching session with more than 48 hours’ notice I will re-organise the session. Where a cancellation is within 48 hours of the lesson, the lesson will be invoiced for - unless there are exceptional circumstances.

​

Where an individual client cancels their participation in group training or coaching the session will continue without the client. 

​​​

GDPR/Personal Details

​

5. How do I know my personal data is treated confidentially?
I strictly adhere to all aspects of GDPR, the legislation defining how I have to manage your data. I will let you know what personal data I have about you. If I want to add you to our mailing list to receive my TLP Five-Minute Reads over Coffee, I always ask your permission first. 

​​​

Further questions

​

6. I have another question that is not covered here.

I am happy to help! Please send us an email - toby@tlp.lu.